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Monday, July 15, 2013

The perceived impact of the Benchmarking process on organizational effectiveness.

The obligate defines benchmarking as the serve well of identifying the highest standards of excellence for products, services, or processes, and hence making the emendments necessary to delve those standards commonly called the best practices. In 1995, more than 70% of incident 500 companies utilise this pilot burner on a veritable(a) basis. A survey was apply to assess the effectiveness of benchmarking techniques among some(prenominal)(prenominal) types of industries across a pattern of settings. A questionnaire was mailed to 1,000 organizations throughout the coupled States. A amount of 292 questionnaires were returned, with 252 beingness usable for this guinea pig. 16% of the organizations indicated that they had a benchmarking program. The research shows several reasons of why companies undertake a benchmarking project. The top reasons set were: 1.         To subdue costs. 2.         To make better productivity. 3.         To purify quality. 4.         To improve profitability. 5.         To improve customer service. 6.         To improve a certain deed process. 7.         To protect market share. 8.         To withdraw a jump on competitors. 9.         To open up an destiny for growth. 10.         To enhance job happiness. The article provides game that the benchmarking technique improves participants productivity, quality, delight and performance.
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Adequate planning, training, open interdepartmental communication, support and commitment by Senior heed and little implementation plans to perform benchmarking projects were determine as significant factors that contributed to the supremacy or omiture of the benchmarking project. After reading the article, I think the author unfeignedly believes in the benefits of the benchmarking technique. However, the facts and figures from this study does support his findings in the article summary. Elmuti overly presents the findings of why benchmarking projects fail to hand the desired results. I agree with the outcome that Elmuti reaches in his article. Benchmarking is discussed in Chapter 10 in the Strategic Management text. According to... If you deficiency to depart a full essay, coordinate it on our website: Ordercustompaper.com

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